CheckpointGuard
Account Deletion
Last updated: June 11, 2026
How to request deletion of a CheckpointGuard account and related personal data.
How to Request Deletion
To request account deletion or personal data deletion, email [email protected] from the email address linked to your CheckpointGuard account. Include your name, account email, company or workspace name, and whether you are an admin, guard, or employee.
What Deletion Means
After verification, CheckpointGuard may delete or anonymize personal account details, authentication references, app profile data, support messages, and personal records that are no longer required to operate or protect the service.
Data That May Be Retained
Some records may be retained for security, legal, accounting, tax, audit, contractual, dispute, fraud-prevention, or operational reasons. This may include invoices, payment references, workspace ownership records, audit logs, security events, patrol proof, incident records, SOS history, report records, and data required by an employer, client, or legal obligation.
Company and Workspace Data
Deleting an admin account does not automatically delete company, workspace, guard, patrol, SOS, NFC, geofence, invoice, schedule, payroll, report, or operational records unless the requester is authorized and the deletion is legally and operationally safe. Workspace deletion requires proper authorization and backend verification.
Response Process
We may ask for additional information to verify identity and authority before processing a deletion request. We will respond using the contact email provided with the request.