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VS Security Group finds courtesy-officer and payroll issues while there is time to act.

VS Security Group uses CheckpointGuard Gold across courtesy-officer operations in Highland, Indiana. The aim is straightforward: spend less time gathering records from different systems when a shift or payroll entry needs checking.

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VS Security Group — Highland, Indiana, United States. Deployment figures and outcomes supplied by CheckpointGuard for this customer story.

The deployment

Six properties, 27 officers and 74 configured checkpoints. The deployment has recorded 15,906 checkpoint visits, 1,482 shifts and 38 operational or payroll exceptions reviewed.

Before CheckpointGuard

Schedules, shift confirmation and payroll information were held in separate systems. When something did not match, management had to establish who was scheduled, where they were assigned and what activity had been recorded before it could investigate the difference.

What changed

When an officer starts a patrol, CheckpointGuard checks the activity against the scheduled employee, date, time and property. VS can review the schedule and recorded field activity together, with less information to gather from elsewhere before checking attendance or payroll questions.

A simpler daily process

VS reports spending less time reconciling separate systems and identifying payroll mismatches that affected costs. A discrepancy still needs review, but the relevant shift and property records are already connected.

38 exceptions reviewed

These are items investigated, not necessarily 38 confirmed payroll errors or 38 recovered payments. The records help management understand the situation before deciding whether a correction is needed.

What the records show

Schedules and patrol records give VS context for attendance and payroll questions. Managers still review exceptions and payable time; CheckpointGuard supports that review rather than replacing statutory payroll processing.

FAQ

Does a patrol start confirm every payable hour?

No. It provides a recorded activity to compare with the schedule. Management still reviews attendance, exceptions and payable time.

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